CRM and Telephony

Every contact brings revenue. We implement a modern communication decision-making center — the key growth driver!

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Banking

Identification, 360° customer profile, omnichannel communications, products, segments

Banking

Identification, 360° customer profile, omnichannel communications, products, segments

Fintech

Identification, scoring, billing, collections, trigger-based communications, payments

Insurance

Policies and customers, claims, reminders and renewals, sales and upsell

Retail

Purchases, loyalty, omnichannel sales, support and returns, promotions, notifications

E-commerce

Order tracking, delivery, automated notifications, abandoned carts, support, and upsell

9 years

as a company in the fintech industry

6 days

our fastest lending platform launch to date

2M+

users of MicroF1 product

7.5M+

loan applications processed on our platforms

31

completed fintech projects

85K

hours of IT solution development at MicroF1

Fast CRM and Telephony Launch

Problem

Fragmented communication channels. Overloaded operators, lost data. Low efficiency

Solution

Industry-specific CRM with telephony: all customers, communications, and processes in one interface

Features

Customer profile, communication history, calls and recordings, SMS, IVR, call routing

Result

–35% call center costs. Higher contact and conversion rates. Full control over processes and team

Launch

Ready-to-use infrastructure: go live in days, no complex development

AI

Up to 75% automation of communications: agents, speech recognition, call analytics, operator assistance

Order CRM and Telephony from Us

Send a request — we’ll tailor the system to your business 👍